WARRANTY TERMS AND CONDITIONS

Your gearbox or transmission is protected for the following period whichever is sooner completed. Twelve months or 12000 miles from the date of installation.

The warranty period provides for repair,overhaul or replacement of any unit or part recognised by SLATERS GARAGE LTD as unserviceable due to defect in manufacture or faulty original assembly.Both material and labour costs are covered.Should any unit be replaced or repaired under our warranty,the replacement unit will have the benefit of the remainder of the original warranty period only.

The warranty may be rendered void if a suspect condition is shown or may reasonably be considered to have been caused by:

Modification to the vehicle so that it no longer conforms to its original specification.
The vehicle having been used in any form of competition.
Incorrect maintenance,misuse,overheating however temporary or driving error.
Malfunction of ancillary parts.
Oil cooler.

Consequential costs (towing,accommodation,loss of business,hire vehicles etc) are not covered by this warranty of SLATERS GARAGE LTD.

This warranty shall only apply to defects arising in the United Kingdom.It shall not extend to any defect arising outside the United Kingdom.

Warranty repairs to gearboxes or automatic transmissions may only be undertaken by and at the premises of SLATERS GARAGE LTD during the warranty period.

*Goods & Private Hire Vehicles – 3 months

Our Google Reviews

⭐⭐⭐⭐⭐I recently had my Scirocco gearbox serviced at Slaters Garage Ltd and honestly couldn’t be happier with the service.My wife dropped the car off as it’s closer to her work, and the team were more than accommodating. We weren’t able to collect the car until after closing time, but they kindly left the keys in the key safe for us with no issues at all.When we opened the key safe, we were welcomed with our keys and a bar of Dairy Milk chocolate – such a simple but genuinely thoughtful touch that really stood out.Brilliant service, friendly and helpful staff, and great communication throughout. You can tell they care about their customers.We’ll definitely be using them again – in fact, my wife’s car is already booked in for a few weeks’ time.Highly recommend 👌

Ashley Eaton

14:45 15 Feb 26

These boys know there job sorted my t5 gear shift out in no time at all, and at a sensible price thank you very much

graham martinson

18:01 14 Jan 26

One word sums up Slaters Garage and that's "excellent"

John Britten

07:36 23 Sep 25

Had an issue with my gear box (DSG) not shifting properly and occasionally not selecting D,N,P,R. Took the car to them and the service was great really friendly people , well explained and got a good warranty with it , yes it’s expensive but the car feels amazing now gearbox feels like new. I recommend visiting if you having gearbox issues.

Fabian Mort

07:14 17 Sep 25

Fantastic from start to finish. DSG gearbox fault (sensors, missing odd gears). Replacement unit in stock, booked in quickly, courtesy car, job explained really well and all the possible outcomes, job done on time, decent price, box of chocolates - just brilliant.

Dave Pickering

07:56 28 Mar 25

Had gearbox serviced on auto transit connect.Quick service, reasonable price and friendly.Thoroughly recommend,nice touch with the biscuits n chocolate bar

Brian Davies

22:14 06 Feb 25

Huge thanks to the guys at Slaters Garage who sorted my car out super quickly and efficiently when it had an issue with its transmission. Great quality service! Will definitely be using again!

freya m

10:43 05 Dec 24

I am new to the area and have struck gold to find such reliable and efficient service, couldn’t ask for any more.

Kelly Holder

21:02 18 Nov 24

Probably the nicest chaps you will ever meet. Superb work with honest and practical guidance. 10/10

martin bagley

15:09 01 Sep 24

A massive thanks to slater garage for all the help given in getting my Vw caddy back on the road so quickly, after dropping off on Saturday as arranged ready for you to take a look Monday, I found out you started on it Sunday so you gave me the fault reason early Monday morning, as suspected it was a Replaced a faulty mechatronic unit, you informed me it would be ready Tuesday for Collection, you also fitted in doing an mot as I had forgotten. I picked it up Wednesday. Now drives better than ever. Very professional, genuine and honest, very knowledgeable. Would highly recommend

Darren Hornsby

20:51 19 Jun 24

Brilliant Garage, no fuss no hassle, just get the job done.Highly recommended !Clutch in my Kia 24 hr turnaround !

Nick Forbes

22:44 08 Feb 24

14yr car needing new pump and central locking system,excellent work done in under a week,drives smooth as silk,thanks Dave

Pam Walters

18:50 12 Jan 24

Great honest experienced blokes. Replaced a faulty mechatronic unit on my Audi A7 2000 miles ago. Quick turn around, reconditioned unit already in stock. Reasonably priced. Collected out of hours on a weekend as 50 mile round trip. Would certainly recommend as a gearbox specialist.

Milo Tolley

12:32 01 Aug 23

Octavia VRS DSG 2009:As of today, 17th July 2023, I just had to share my experience with Slaters Garage Ltd. and their mechanic, Paul, who worked on my car's gearbox back in 2018. I must say, the repair has truly stood the test of time, and I'm thoroughly satisfied with the outcome.Initially, we did encounter a few bumps in the road where I had to keep bringing the car back to try out different solutions. However, in the end, we arrived at a solution that left me feeling content, and the price was quite competitive too.Throughout the process, Paul was professional, yet approachable, taking the time to explain everything in detail and keeping me updated at every stage. I could tell he really knew his stuff when it came to gearbox repairs.I have to admit, it's been quite a while since I got my car back, and it's still running smoothly, which speaks volumes about the quality of the work done. It's always great to find a reliable mechanic, and Paul certainly fits the bill.All in all, I would highly recommend Slaters Garage Ltd. for car repairs. Paul's expertise and dedication shine through, and the overall experience was very positive. I wouldn't hesitate to return if I need any future repairs.Thanks, Paul, for getting my car back in shape and back on the road!

Carl

11:42 17 Jul 23

I had an Audi s5 with a gearbox problem. Paul was very helpful in diagnosing and repairing my car. He was very prompt and efficient and I couldn’t recommend him anymore. My vehicle was fitted with a new mechatronic which came with a 12 month warranty so I couldn’t be any happier.

arnold nzara

06:52 17 Jul 23

A great find. Paul has been very helpful since we moved to this area both servicing and undertaking a full gearbox rebuild on my classic Daimler. The work has been done properly, unlike the last intervention by a previous expert and it has transformed the driving experience. I have already recommended him to several of my club members as finding experts on older cars is not easy.

Peter Langridge

19:12 25 May 23

I spoke to Dave after being referred by another amazing company S Line autos in Loughborough.both companies were so helpful and Dave from Slater's re assured me and gave me some good advice, I would highly recommend both companies very helpful, knowledgeable and friendly.

Julie Lakin

12:59 19 Apr 23

Took my Audi a6 in for gearbox oil change and general service for the second time,, these are nicest garage guys I have ever met,, they give great advice and even swap tyres, they also price their work very well, would highly recommend

Davie D

22:31 14 Apr 23

best garage i’ve ever used. amazing price and nice guys. gave me a lift to the bus stop and even did my headlight for free. legends

Junior NRB

14:11 17 Jan 23

Took my car for an MOT and cannot fault the service. They even dropped my car back when done.

Emlou

14:01 29 Sep 21

Visited the garage for advice on my automatic gearbox. Found the staff to be pleasant and very honest. I could have paid for the repair but the parts required were more than the car was worth. They helped me get back and really looked after me. I would definely recommend them

gary binks

14:34 06 Mar 21

Job done well. Very organised and easy to arrange the job... even dropped my car off afterwards. Recommend.

Luke Mills

19:13 12 Dec 20

Very good speedy service as always. My handbrake is now like new.

Dean Haylett

06:49 15 Oct 20

Needed some quick advice on my daughter's very old car so called in and received a very warm and friendly welcome. My stupidity in not checking the basics was dealt with in a very light-hearted and professional way. They quickly sorted the problem, refused to take any money (probably felt sorry for me!) and sent us on our way. You don't get service or attitude as good as that very often these days. Great garage which I will definitely be using again. Highly recommended!!

Steve Green

15:05 03 Aug 20

Great communication, hassle free, more than reasonable prices and friendly people!Dissalutioned by my local Audi dealer I phoned these guys. Nothing but helpful right through, courtesy car was available with no hidden costs of day insurance.Work was completed and service history updated digitally for me before I collected.Many thanks guys.

Alan Prior

14:56 06 Aug 19

I cannot recommend Slaters too highly.My local Citroen dealer in Normandy had told me that my C4GP needed a new gearbox, at a cost of around € 6,000.Slaters provided friendly and helpful advice over the phone, and based on their obvious specialist experience and confidence, I brought the car to the UK. They gave me a loan vehicle whilst they rebuilt the Citroen gearbox, and guaranteed a ‘not to be exceeded’ price for the work, which amounted to only half what the French dealer had quoted.I now have an ‘as new’ gearbox which is working perfectly (and silently!), and with a long warranty.Tellingly, Slaters not only completed the repairs ahead of schedule, but also charged me less than their estimate. Business ethics like that are all too rare in the UK these days.Gearbox issues? Don’t hesitate – go straight to Slaters!

Paul Dinsdale

10:40 04 Jul 18

After a tip off from someone on the school run, I've had cars serviced here three times. Great staff: helpful, polite and welcoming. Better prices than the big garages in town and if you live nearby, they'll drop your car off, when it's all done. What's not to like! :-)

Richard Harris

16:19 04 Jun 16

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Terms & Conditions

WARRANTY TERMS AND CONDITIONS

Our Google Reviews